From artwork to your doorstep
Jaani Arts creates the artwork, while Redbubble provides the marketplace where customers can select products, place orders and receive order support. This guide explains the process and shows you where to get help.
Last reviewed: 24 August 2026Quick summary: When you choose a Jaani Arts design on Redbubble, your payment and order are processed by Redbubble. The selected product is then made to order by a fulfilment partner and shipped to the delivery address provided during checkout.
Who handles what?
Jaani Arts
Creates the original artwork, uploads designs and helps with questions about the artwork, licensing and custom-design services.
Redbubble
Provides the marketplace, checkout process, order records and customer support for purchases made through Redbubble.
Fulfilment partners
Manufacture or print the selected product, package it and arrange shipping. The fulfiller may depend on the product and destination.
How an order works
Explore a Jaani Arts design
Select a design on this website and follow the shop link to its Redbubble listing.
Choose the product and options
On Redbubble, choose the product type, size, colour, quantity and other available options. Review the product description and sizing information before ordering.
Complete checkout on Redbubble
Redbubble displays the product price, available delivery options and estimated delivery information during checkout. Payment and order processing take place on Redbubble.
Your item is made to order
Redbubble products are generally produced after an order is placed. A third-party fulfilment partner prints or manufactures the selected product.
The order is shipped
Redbubble sends order updates and tracking information when tracking is available. Some orders may contain products made by different fulfilment partners, so items can arrive in separate packages.
Delivery estimates and tracking
- The estimated delivery period includes both production time and shipping time.
- Production and delivery may take longer during busy periods or because of carrier delays.
- Tracking is not available for every product, destination or delivery service.
- Check your Redbubble confirmation email and order information for the latest available status.
- If different products arrive separately, check whether the order has more than one shipment.
For current instructions, visit Redbubble’s order-status guide .
Changing or cancelling an order
Order changes and cancellations are time-sensitive. If you notice an incorrect address or need to cancel, use the options in your Redbubble confirmation email and check Redbubble’s current policy immediately.
See Redbubble’s current order change and cancellation policy .
Returns, exchanges and order problems
Return and exchange eligibility, deadlines and available solutions are determined by Redbubble’s current policies. If an item is damaged, incorrect or has another order-related problem, contact Redbubble Customer Support. Keep your order email and order number available; photographs may also be requested.
Review the official Return and Exchange Policies before submitting a request.
Product colours, sizes and mockups
- Product images are digital previews and the final printed appearance may vary slightly.
- Screen settings, printing methods and product materials can affect how a colour appears.
- Clothing sizes and product dimensions can vary, so check the size chart and product details on Redbubble before purchasing.
- Availability of products, colours and styles can change over time.
Frequently asked questions
No. Jaani Arts creates the artwork. Redbubble and its fulfilment partners handle the marketplace order, production and delivery process.
No. Jaani Arts cannot access Redbubble customer accounts or change, cancel or refund Redbubble orders.
Products can be made and shipped by different fulfilment partners. Therefore, one order may arrive in more than one package.
Some carriers and delivery services do not provide tracking. Use the estimated delivery information in your Redbubble order details.
For artwork, licensing, collaboration or custom-design questions, please contact Jaani Arts directly through the Contact page.
